How long have you been with Project Angel Heart and how has your role evolved since you first started?
I’ve been with Project Angel Heart since July of 2019. I am one of the Volunteer Resources Coordinators. I started coordinating our kitchen volunteers but have taken on a few more responsibilities as time has rolled on and now assist with the onboarding process for new volunteers and coordinate our Thursday distribution team.
What have been some of your biggest challenges and/or lessons within your new role?
When I first started, it was trying to remember everyone’s names! I was intimidated by my colleagues’ effortless ability to remember every volunteer and something happening in their lives. I loved witnessing the long-term relationships that our staff builds and was blown away by how close the volunteers were to each other!
COVID-19 has also brought some unique challenges. We are working with a much smaller pool of available volunteers, so I have fewer options when I need to fill a shift. It’s a bit uncomfortable when I’ve had to lean heavily on a few volunteers to come in and help two or even three times a week but I’m just reminded every day how willing people are to help us carry out our mission!
What do you like most about working in Volunteer Resources?
It’s a different challenge every single week. We joke inside our office that we are expert puzzle solvers and that we thrive when we need to be resourceful; it’s fun to see how each of us solves a particular issue! I’ve also learned that we get through everything together. Whether it’s asking a fellow staff member or calling in a volunteer last-minute, I’m always amazed by everyone’s willingness to drop what they are doing and help out.
If you had 24 hours to do whatever you wanted, what would you do?
I would spend a day abroad with my wife. The destination doesn’t really matter but I would kick off the day early with a delicious coffee and a light breakfast before heading out for a day of walking around and getting lost. She and I never have an agenda when we travel so we’ll just go where the wind takes us and enjoy each other’s company. Whether we hiked outdoors, explored a city, or floated in the sea, we would definitely end the day at a local brewery or café for a drink and lovely conversation.