How long have you been with Project Angel Heart and how has your role evolved since you first started?
I started at Project Angel Heart in August 2018 part-time as a Volunteer Resources Assistant. After six months, that position quickly evolved into a full-time position with the opportunity to be part of the Administrative team as well. This position mainly involved me working with 20+ corporate groups in a month, handling the bag decoration program, and maintaining the front desk at our Denver location.
Recently, I have promoted to Volunteer Resources Coordinator, and I can tell this is the role I will stick with for some time. My responsibilities are managing approximately 600 clients (about 60 routes) that get delivered every Saturday and scheduling our awesome delivery drivers.
What have been some of your biggest challenges and/or lessons within your new role?
Each role was so much fun and has had its own challenges, but the Volunteer Resources & Administrative Assistant role really taught me the most about volunteer engagement and how important it is. Not just to our volunteers, but to us too!
When I first started I didn’t have a ton of personal relationships with volunteers, and I was slightly intimidated by that. After growing and learning with the volunteers I began to open myself up and understand the real value of what our volunteers bring to us. I am now very confident in my role and look forward to connecting with each of our volunteers.
What do you like most about working in Volunteer Resources?
Volunteers! Cliché, maybe, but it is true. They make the process easier, make the challenges seem not so challenging, and overall stun me with the dedication they bring and show. They have personally shown me respect, guidance, and the value of volunteerism. Each of our volunteers is so driven by the goal of feeding these folks who need it most, I’m proud to be working alongside our volunteers as we continue to fulfill Project Angel Heart’s mission.
If you had 24 hours to do whatever you wanted, what would you do?
I would make sure I am in Egypt, Africa. I would camelback ride to see the pyramids, then take the longest zip line tour I could find. That would knock four things off my bucket list!