Volunteer Spotlight: Satellite Coordinator Zog Heymans


Kathleen Heymans, affectionately known as “Zog”, volunteers both in our Denver kitchen and as a satellite coordinator. Each Saturday, she meets delivery drivers at one of our satellite locations, where she hands out routes for delivery and makes sure all of the meals in her area are delivered. She told us a little bit about her experience as a coordinator:

Q: What made you want to be a satellite coordinator? How did you get started?
A: I wasn’t sure at first, but it was only about an hour time commitment, and then I just kept doing it for 8 years.

Q: What do you like the most about this role?
A: I get to know the [delivery] drivers better. We get to form bonds; I get to hear about their vacations, and their kids graduating college. It’s not as rushed as when you’re a driver and you don’t really have time to talk with the others.

Q: What qualities do you think make a good Satellite Coordinator?
A: Patience. There can be a lot going on at once. Sometimes it’s easy and sometimes it’s not.

Q: What has been your best experience?
A: I like backing up the drivers. If a driver has a last minute problem I fill in for them and because of that I’ve gotten to deliver many different routes which is nice.

If you’re interested in trying your hand at the satellite coordinator position, contact Kris.